5 x HR Tips for Employing People
While interviewing, one or two negatives can often be put to a prospective candidate, yet rarely can the core downsides of the job and company be conveyed (for obvious reasons). Though when a person isn’t honest, the level of dishonesty is picked up and registered by the other – honesty raises admiralty, dishonesty installs mistrust.
There are two ways to deliver, direct and in-direct. At times it’s better to say things the way they are, while other occasions call to say things in a round about fashion. Choose the best way that suits the situation. Direct honesty, or diplomacy – both have there place.
Be honest about the role, and if the job is mundane, the tell them – Not everybody wants or wishes to challenge themselves to the max – What’s considered mundane for one can be perfectly acceptable to another.
If the hours are long, then tell them – 16 hours for one may be a stretch too far, yet for another a breeze – Honesty draws out the truth. If the work is long or short hours, sitting, standing, unsociable, harsh environments, tiring, repetitive, unfriendly people and difficult, be honest and tel them. Outline it all.
Negatives may hit hard yet they are almost always overcome – it’s human nature to face and conquer. Negatives are reality, they are part of everyday life. We humans don’t like and rarely admit that through pain and suffering, we grow and develop. The key is not to remove and hide this dark stuff, the key is to create balance, i.e. convey truthful negatives, followed by truthful positives = balanced outcome.
As humans, we love and respond well to honesty. Think about it, when was the last time someone was really honest with you, especially when they didn’t have to be? recall that instance and was yourself how you feel?
Gratitude is a word a lot of people use – If you lie to your employee’s (unintentional or otherwise) do you think they won’t know? Do you think they will walk away feeling respect for you and motivation for their work? what do you think they will think of you? what do you think they will they say to themselves and others when your back is turned?
Yet if you are truthful, even if that truth is hard to speak and even more difficult to hear. When you are truthful, no matter what the other person thinks from there on, they will always feel a sense of admiration, a sense of gratefulness that you never had to speak the truth, yet you did, and deep inside themselves on an inner level, they will feel respect for you. Where there is honesty there is truth, and where there is truth, there is admiration. Admiration leads to respect and when people respect, motivation flows naturally.
Finally, always be honest with yourself. If you find yourself surrounded by a lot of dishonest people, then accept this an opportunity to reflect deeper into your own life. A lot of dishonest people on the outside, can mean a lot of hidden truths are on the inside. If
Every job has it’s ups and downs. Be VERY HONEST . During the first Interview, openly tell your potential employee the worst of the job, the downsides of the company, and the negatives of the goals ahead. Hiding the truth creates distrust – – – Honesty sets a foundation for TRUST, RESPECT & LOYALTY!
During the interviewing process, when a person reads or hears an outline of the job, what’s the next thoughts for them?
Either they accept or reject, and while they may not openly speak it, mentally a decision will be made. If the job has been conveyed with full honesty, and they have accepted the post in their mind eye (mentally), it means they are ready for the next step – commitment.
However, if an individual hesitates, or refuses to commit, it’s not necessarily because they don’t want to. If the mind cannot see a clear plan, a path, a structure and a future direction of how things will unfold, then commitment become improbable.
Ask yourself would you really want to work for a boss or a business that doesn’t lay out a structure, a plan, or direction? most of us don’t. Yet when you arise in the morning, do you rise to a structure, a plan and direction of where your day is going? – most of us do – We commit.
People are the single biggest expense and asset to any business. They are the life blood, they are the personality that make up an entire company culture. Regardless of role, the human psyche functions on structure, planning and direction. We commit to the day ahead and simply get on with it, therefore be mindful and allow people to calculate and form their own decisions, as when an individual doesn’t feel it was them that made the commitment, then there’s no commitment. Furthermore, if a person is persuaded, influenced, or feel they are pushed, then these are easiest commitments to break – Be mindful, it’s not their commitment, it’s someone else’s.
Finally, remember no commitment is also a commitment – A commitment to do nothing.
The human psyche welcomes COMMITMENT, STRUCTURE and DIRECTION. Prior to the interview – Design, construct and install a PDP (personal development plan). Go the extra mile, make it unique. In return your new staff member will happily COMMIT to LONG-TERM employment, and they will EMBRACE STRUCTURE and DIRECTION.
DISCOVER WHAT DRIVES YOUR STAFF
Following on from honesty, commitment, structure and direction – In order to obtain the best people, one needs to know what drives them.
Consider that the average human mind is at best 20% conscious with 80% unconscious, which gives an insight to what drives a person, i.e. their unconscious.
Consider that when someone turns up at work, they do so for personal advancement.
Genuine care brings out the best. Care about and discover what drives your people right from the very beginning. Be interested and take time to uncover your employees hidden drivers as time spent here often yields very high returns, i.e retention increases, salary rise requests decrease, staff become more content, and business makes more money. Win win win.
The brain is WIRED for PERSONAL ADVANCEMENT – Maintaining motivation and long-term commitment birth from reaching into, and discovering what drives each and every member of staff. Everyone is unique, yet we all THINK and FEEL our way through life. Tap into and uncover staff’s Emotional & Mental drivers and they become loyal / motivated members of staff.
Aside from salary, what is it they employees care about?
They care about themselves, and that level is determined by how they feel.
Get personal not mechanical, as humans we work from the inside out, i.e. how we feel impacts how we think, and how we think impacts how we feel. Get personal not mechanical.
We are care deeply about our self-image of whether or not we are liked, or disliked, whether or not we are seen by others as doing a good, or bad job. Ask yourself if this is true. Do you secretly look towards your own boss for approval and recognition? Do you care much about how they see and perceive you? most of us do.
All too many times staff highlight that upon initial employment, how much attention, recognition and admiration they were given, only to discover this soon tails off to non-existence. And while we all like to think business and personal is separate, and that never the two should meet – The reality is that business is extremely personal and your staff NEED your LoVE, care and attention, TLC, tender loving care. It’s human nature.
Get to know your people, find out what makes them smile, what makes them tick, and what motivates them. Find out not just what business interests they have. With genuine interest seek to discover what raises a smile in them. Find out their birthday is and send them a greeting, find out everything.
When we show interest, genuine interest, then the other person can feel this……..
Humans are governed by THOUGHTS and FEELINGS…….If they think negative and feel low, it will impact others, the entire Hotel, and eventually the profitability of the business. Get to know people from the inside out. Focus on, and nurture their “Self-Image”. GET PERSONAL, reach into their core and “become friends” – Your Hotel/Business will rapidly flourish.
READ THE INTERVIEW
It’s often said that at heart, we are all psychologists with an inbuilt antenna for reading reality. With a little focused attention, reading into others is not so difficult. A smile is a window on the face, to show the heart is at home – Anonymous
Reading the interview and applying honesty with yourself can often save a great deal of company resources later on. If you read their weaknesses, and the unsuitability for the job at hand, then be honest and address it.
On the other hand, good signals turn into good vibes as the following quote goes;
How wonderful it is to celebrate a 27 years career! When you moved from basket ball to music, the world of sports lost a great player, but music won a great singer. You transmit good vibrations, a wonderful energy on the stage – Simone Bittencourt de Oliveira
We are all born psychologists – During an interview, read body language, spoken words, actions and reactions. These are the strongest and most accurate indicators as to whether or not an individual is suitable for your hotel / business. Read whether they can meld with your current team, and whether or not they fit with the future plans and direction of your business.